The Cupertino, California based American multinational corporation that manufacturers consumer electronics products, Apple have got a new replacement program in tow, this time it's for the iPhone 5's defective battery. The company have determined that, a number of their iPhone 5S predecessor and 2012 flagship smartphones, the iPhone 5 units may suddenly experience a shorter lifespan of it's battery or it may need to be charged more frequent, than other models. According to the US phone maker, the affected iPhone 5 devices were shipped and sold between the dates of September 2012 and January 2013.
The new replacement process has already began in the United States and in China, the past Friday, on 22nd of August and is said to be available in more countries and other regions by 29th of this month. So, if you have a affected battery on your Apple made iPhone 5, and if your smartphone exhibits the aforementioned symptoms, and if it is eligible for the exchange program by model number, then do take it to the nearest Apple Authorized Service Provider or Apple Retail Store. You may also contact the technical support team at Apple, here.
So, to basically prepare you iPhone 5 for the new battery replacement process, and take advantage of free service, you will have to back up all your existing data to you iTunes or iCloud, turn off you the handset from Find my iPhone and erase data and settings from the Settings of the phone.
Note: If your iPhone 5 has any damage such as a cracked screen which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
Source: Apple
